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Job Description
- Provides support for different customers in all areas of the support function including communications software, and e-commerce technology as required. Works as a team member to develop, design, and implement technical support systems or to complete specialty functions. Coordinates and completes projects according to plan.
- You are responsible for tracking open customer issues and informing customers about their status.
- Prepare training and overview materials, including presentations and user guides
- Serve as the primary contact for the customer during the implementation process.
- Provide in-depth training to the end-users in the system set-up and functionalities.
- You are responsible for following up with customers to make sure that the solutions are successful.
- You are actually responsible for helping product management in developing and prioritizing enhancement lists for products by Communicating repetitive customer issues and relaying customer experiences.
- Corporate with the Sales team to meet successful presentation
Job Requirements
- Bachelor’s degree in accounting is a must
- lives nearby Nasr city
- 1 to 3 years of work eperience
- presentable
- good communication skills
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