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Job Description

• Issue customer sales invoices against approved warehouse release permits, verifying pricing, discounts, quantities and applicable taxes before release

• Price all warehouse-released items in line with approved sales contracts and reconcile release permits, delivery notes and invoices on a three-way match basis

• Maintain complete physical and digital customer files — contracts, invoices, receipts, delivery orders and payment evidence — under agreed indexing and confidentiality standards

• Post and allocate customer payments, cheques and bank transfers to the correct contracts and invoices; investigate and clear unapplied receipts and short payments

• Reconcile assigned customer accounts monthly and circulate customer account statements showing invoiced value, payments received and outstanding balances

• Run the routine collection cycle — reminders, claims and payment requests by phone, e-mail and formal letter — and coordinate with Sales Representatives to resolve disputes delaying settlement

• Conduct on-site customer visits to collect payments, deliver claims and obtain signed acknowledgements of balances

• Prepare the receivables ageing and collections status report per customer and per Sales Representative within the monthly reporting calendar

• Apply Egyptian tax and electronic invoicing requirements to all documents issued, and support internal and external audit requests with complete, traceable records

Job Requirements

• Solid Microsoft Excel skills (lookups, filtering, pivot tables) and experience with an accounting or ERP system

• Bachelor's degree in Accounting, Finance, Business Administration or a related field

• 1–3 years of experience in invoicing, billing, accounts receivable or collections

• Practical experience following up on outstanding payments by phone, e-mail and customer visits

• Fluent Arabic (written and spoken); working knowledge of English

• Strong attention to detail, follow-through discipline and a professional manner with customers

• Cairo or Giza resident, able to work on-site from our HQ