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الوصف الوظيفي

الأدوار والمسؤوليات

To be successful in this role you must have superior analytical, communication, and presentation skills. Operating in a fast-moving and sometimes ambiguous environment, working autonomously and taking full control & responsibility for achieving business objectives.

Key Responsibilities include:

- Identify, prospect, and recruit high-potential selling partners to Aamzon.sa Marketplace.

- Effectively prioritize and lead a portfolio of selling partners to realize the product family's opportunities and goals (both Inputs/Outputs metrics).

- Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success and grow their business

- Identify key business opportunities of your categories via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan

- Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement.

- Work closely with selling partners, educating them about Amazon’s high standards of Delivery and Customer Experience

- Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for your portfolio of selling partners.

- Partner with multiple stakeholders to align programs and initiatives to help drive the growth of your selling partners portfolio.

- Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Saudi. Partner with regional teams to drive automation and scalability across organization.

Program Process Excellence:

Collaborate with other internal departments to support the improvement of tools and processes to enhance the Selling Partner experience and drive productivity for Account Managers.

Identify, quantify, and define feature enhancements and new products to improve our service offerings based on customer feedback, data analysis, and feature gaps with competitive products.

Key job responsibilities

1.) Account Management & Growth

- Manage a portfolio of existing Amazon sellers

- Analyze account performance data to develop actionable growth strategies

- Conduct regular business reviews to track progress and adjust strategies

- Help sellers expand their product portfolio and reach across Amazon's marketplaces

2) Strategic Support

- Build a joint annual strategy with specific Sellers

- Provide solutions for operational challenges while maintaining focus on sustainable growth

3) Relationship Management

- Build and maintain strong relationships with key stakeholders within seller organizations

- Serve as the primary point of contact for assigned sellers

- Coordinate with internal teams to resolve seller issues and implement improvements

4) Program Development/Project management

- Identify and implement scalable solutions that benefit multiple sellers

- Contribute to process improvements that enhance seller experience

- Collaborate with cross-functional teams to develop new seller tools and resources

5) Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more

BASIC QUALIFICATIONS

- 5-6 years' of related experience

- Bachelor’s Degree in Economics, Management, Engineering or related degree required

- Demonstrated Analytical ability, either in professional experience (data analysis) or education

- Excellent written and oral communication; able to express thoughts logically and succinctly.

- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environmen

- Knowledge of Advanced

- Excel Negotiation and Selling skills

PREFERRED QUALIFICATIONS

- 4-6 years' of related experience