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الوصف الوظيفي

الأدوار والمسؤوليات

About the position

The Accounts Receivable & Collections Specialist will manage outstanding customer invoices, follow up on payments, and handle any discrepancies to ensure timely collection and accurate financial reporting.

Key Responsibilities:

• Accounts Receivable Management:

• Monitor and track all unpaid or partially paid invoices.

• Update invoice statuses based on customer feedback using internal tracking systems.

• Collections & Payment Follow-Up:

• Collaborate with the Customer Support Team and Project Managers to follow up on outstanding payments.

• Issue dunning (reminder) letters to customers twice a month:

• 1st reminder: Sent on the 15th of each month for current invoices.

• 2nd reminder: Sent at the beginning of the month for invoices from the previous period.

• Track the number of reminders sent and adjust the tone of follow-up communication accordingly.

• Invoice Discrepancies & Dispute Resolution:

• Resolve issues related to pricing, quantity, or customer rejection of invoices (AR-PRC-DIF, AR-QTY-DIF, AR-DBT).

• Collaborate with customers to resolve validation or approval delays (AR-CST).

• Bad Debt Accrual:

• Accrue unpaid invoices as bad debt when necessary, ensuring accurate accounting records.

Ideal Candidate Profile:

• Experience in accounts receivable, collections, or financial administration.

• Strong communication skills to engage with clients and resolve issues.

• Detail-oriented with excellent organizational skills.

• Ability to handle disputes and follow up systematically.

• Familiarity with invoice tracking and accounting systems.

Desired Skills:

• Bank Reconciliations

• Customer Support

• Debt Collection

• Financial Administration

أظهر المزيد

معلومات

تونس, تونس
27 أيام مضى على النشر
14

المؤهلات

المؤهل العلمي
بكالويوس
التخصص
محاسبة
درجة الخبرة
من 1-3 سنوات
نمط التواصل
ميداني

الموقع على الخريطة

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