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الوصف الوظيفي

الأدوار والمسؤوليات

JOB SUMMARY

To ensure Hotel revenue is balanced, controlled, complete and accurately reported each day

SCOPE / BUSINESS CONTEXT

• A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.
• Number of Direct Reports - 3
• Titles of Direct Reports Income Audit Clerk, Income Audit Officer

CANDIDATE PROFILE

Experience:

• N/A

Skills and Knowledge

• English language
• Training and willing to help continue the success of the property

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

General Activities

• Prepare and reconcile reports on revenue related municipality fees, tourism dirham and service charge.
• Perform spot audit on rooms periodically, checking against Housekeeping report.
• Ensure that all part day room revenue has been posted in PMS system.
• Complete any other projects, tasks or activities as assigned from time to time.

Generation of GRR

• Download Trial Balance from PMS Opera and import....
• Check if ledger balances are tallied.
• Prepare Income Journal adjustment entries in the approved JV format wherever applicable.
• Upload the Income Journal adjustment entries through Vision Excel.
• Prepare Statistics Report in the Sun Systems.
• Run GRR and import data from Sun Systems to generate GRR as per the standard format (which includes Rooms/ F&B/ Other Revenue & Statistics)

Verification of Rebates

Banquet Revenue Audit

• Receive Banquet Event Order (BEO) from Events Department and reconcile with physical checks.
• Check if total revenue has been posted against appropriate revenue account code for the event including extra covers incidental charges incurred by the guest.
• Ensure that all advances as mentioned in BEO have been received as per schedule. In case of discrepancy inform Event Manager.
• In case of any discrepancy in bills, inform the Banquet Manager. Follow up to resolve discrepancy.

General Cashier Reports

• Reconcile bank slips against Opera Report
• Check General Cashier daily report
• Post entry in respective ledger account in Sun Systems.
• Run Foreign Currency Report; ensure revenue received is as per applicable rates (Hotel publishes rates)

Spot check and surprise audit for Open checks

• Print Open Check Report.
• Visit Outlet and count the number of tables occupied.
• Check the number of open checks in Micros.
• In case of discrepancy, Outlet Manager to provide explanation.
• Prepare Audit report and send it to Dir. F&B and DOF.

Spa I Recreation Membership revenue and payment posting

• Receive details about membership from Spa on a daily basis.
• Ensure that all revenues for Spa Membership have been tagged to a liability code in Sun Systems.
• Split revenue based on period - all monthly memberships to be recognized as revenue for the month and balance to be amortized based on period of validity maintained in Excel sheet.
• Issuance and control of membership card for club membership.
• Maintain Health Club membership file.

Clearing Account

• Receive General Cashier Report and check GC clearing account.
• Match bank deposit slips with entries posted in the Trial Balance and then posts in Journals.
• Prepare bank deposit discrepancy report and provide to DOF/FC.
• Ensure that tips (Folio & Credit card) are tagged to a liability account & the same is cleared on monthly basis through payroll.
• Clear all other clearing accounts (revenue sharing) on a daily/monthly basis (as per contract).

Checking of Micros open check

• Verify Open Check report.
• Ensure that POS provides explanation for all open checks within stipulated lime as per LSOP.
• Document explanations & ensure that check is closed in POS.

Rate Variance Report

• Receive signed Rate Variance Report from Front Office.
• Ensure that rates have been applied correctly.
• Attach scan copy to Daily Excom Packet.

Issuing and controlling of Outlet Checks

• Issue outlet checks to Outlets on request.
• Maintain a check log register based on serial number.
• Ensure that all the checks for the previous booklets issued are received back.
• Ensure that checks are either issued or made void at Point of Sale
• Check for void checks and reasons thereon.
• Ensure that checks have been used serially and identify if there are missing checks.
• In case of missing checks, ask the Outlet Manager to explain the reason and keep the same on record for audit trail.

Front Office Incentives

• Receive dully approved incentive sheets from POS.
• Check the same against Sales Report
• Calculate Incentive as per incentive program.
• Forward to payroll for processing.

Weekly Flash Reports

• Prepare weekly flash report for the week, MTD & forecast for the month.
• Send the report every Thursday ( in line with Marriott Reporting Calendar)

Managers Reports

• Prepare the following Reports
  
  • Rebates
  • Hospitality
  • Paid Outs
  • Petty Cash
  • Cashier Overage/ Shortage
• Circulate the report based on routing list of Excom.
• Follow-up to ensure that the email approved Manager Reports are received in a week's time