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TECH
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Dubai
# Director - Finance Technology

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

We are seeking a dynamic and enterprise-minded Director – Finance Technology to lead the evolution of our Finance technology landscape and act as a key partner to the CFO and Technology leadership. This strategic role will enable Finance to operate with greater agility, insight, and efficiency, while ensuring governance and enterprise-wide alignment. The role will also focus on continuously innovating through the application of the latest technology, including AI-driven solutions, to address and solve complex business and finance challenges.

A core part of this role is to lead the transition and integration of the Finance-aligned ‘shadow IT’ team into the central Technology & Data organization, ensuring structure, accountability, and long-term support models are in place.

Additionally, the role will support the SAP S/4HANA “Transform” programme by preparing for and managing the service transition from implementation to BAU operations, including the retirement of Oracle Finance platforms and future enhancement ownership of SAP.

In parallel, this role will be accountable for maintaining stability and operational continuity within the Oracle Finance environment until SAP is fully deployed ensuring tight SLAs, clear ownership, and minimal business disruption.

You will be responsible for building a scalable, insight-driven support model for Finance that leverages automation, modern BI platforms, and advanced analytics while ensuring technology investments deliver measurable business value and financial transparency.

In their endeavour to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility.

Strategic Leadership & Transformation Partnership

Define and drive the Finance technology roadmap aligned with transformation priorities enabling automation, insight, AI-driven solutions and operational excellence. Serve as the strategic liaison between Technology and Finance, ensuring clarity and alignment on transformation initiatives, investment plans, and support capabilities. Continuously explore and evaluate the latest AI and technology innovations to address emerging Finance challenges Partner with the CFO and Finance Transformation Office to provide technology support for the “Transform” SAP S/4HANA programme, ensuring post-go-live service models are operationally ready.

Service Transition & SAP Operational Readiness

Lead the transition of Finance support services from Oracle to SAP, ensuring business continuity, knowledge transfer, and platform stability during and after go-live. Establish scalable, structured BAU processes to support SAP post-implementation, including incident, change, enhancement, and user support workflows. Coordinate with the SAP programme team and external vendors to ensure smooth handover into IT operations, and future-proof support and optimization models.

Shadow IT Integration & Organizational Alignment

Lead the integration of the Finance shadow IT team into the Technology & Data organization aligning roles, responsibilities, and capabilities under IT governance. Implement operating models, performance metrics, and delivery standards to ensure the integrated team functions as a high-performing unit within Enterprise Technology. Rationalize and modernize legacy Finance tools, ensuring compliance with security, architecture, and data standards.

Finance Data, BI & Analytics Enablement

Develop and deliver a scalable Finance data and BI support model to enhance agility, accuracy, and decision-making across the Finance function. Drive the adoption of advanced analytics, AI-driven tools, and self-service reporting solutions to meet Finance’s evolving needs, including forecasting, scenario planning, and business insights. Simplify and standardize data models, promoting a “single source of truth” approach, while leveraging bots, AI-driven automation, and auto-reconciliation to improve efficiency and accuracy. Deliver high-quality, real-time financial reporting capabilities to support key stakeholders, including the CFO and Finance leadership, with timely, data-driven insights. Ensure the standardization and consistency of financial statements (P&L, balance sheets, cash flow reports), meeting both internal requirements and regulatory standards. Continuously enhance Finance data and BI solutions to ensure the accuracy and timeliness of financial performance reporting, enabling informed decision-making across the organization. Promote self-service tools to empower Finance teams to generate customized financial reports, reducing manual processes and improving operational efficiency.

Financial Governance & Technology ROI

Partner closely with Finance leaders to ensure rigor in ROI analysis, cost-benefit evaluations, and business case development for technology investments. Provide transparency into the cost structure of Finance tech, identifying opportunities for optimization, consolidation, and reinvestment. Embed financial discipline into platform management and enhancement prioritization across SAP and other Finance platforms.

Operational Excellence & Agile Execution

Own the end-to-end management of Finance technology enhancements in the Oracle ecosystem, ensuring requests are triaged, prioritized, and delivered through a structured SAFe Agile delivery model. Collaborate across Finance, Procurement, and Audit teams to enhance process effectiveness, control, and sustainability Implement guardrails to minimize “regret spend” by enforcing clear business cases, ROI thresholds, and traceability of enhancements to strategic outcomes. Ensure alignment between product owners, dev teams, and Finance stakeholders to deliver value-driven outcomes including AI-driven solutions without unnecessary complexity or cost. Establish and embed a similar enhancement governance framework for SAP post go-live enabling continuous improvement, controlled backlog management, and full visibility on change investment decisions. Drive continuous service improvement through AI-driven insights, data, user feedback, and performance metrics.

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