للتقدم للوظيفة : رابط الوظيفة من هنا. 

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تفاصيل الوظيفة

We’re hiring a Laundry Manager to take full ownership of daily operations at our Dubai Marina branch. You’ll lead a team of 6, manage all workflows, and ensure nothing slips through the cracks — from customer service to equipment maintenance.

**Important: Read Before Applying**
Only apply if you meet all of the following:

* You are educated (Bachelor’s degree preferred)
* You speak and write fluent English
* You have previous experience in customer service
* You know how to manage people and run day-to-day operations
If you don’t meet these, **please do not apply**.

**Why We’re Hiring**
The owner is spending too much time managing daily tasks. We need someone reliable who can fully own and run the operation. That means making sure:

* Staff follow schedules and are performing well
* Laundry processing runs smoothly and on time
* Pickups and deliveries are accurate and punctual
* Complaints are handled fast and professionally
* The shop is always clean, stocked, and organized
* Equipment maintenance and repairs are scheduled and tracked
* Spending is optimized and waste is avoided
* Staff 1-on-1s and feedback sessions are done regularly
This is not a sit-behind-the-desk job. It requires presence, leadership, and discipline.

**Key Responsibilities**

* Oversee and manage all aspects of daily laundry operations
* Lead a team of 6 staff with clear direction and accountability
* Use software tools for order tracking and workflow management
* Handle customer issues and resolve complaints professionally
* Monitor supplies, manage inventory, and reduce wastage
* Keep the unit clean, safe, and well-maintained
* Identify inefficiencies and drive continuous improvements

**Requirements**

* Bachelor’s degree preferred
* Fluent in English (written and spoken)
* Prior experience in laundry or service operations
* Strong people management and customer handling skills
* Tech-savvy and comfortable with order/operations software
* Proactive, organized, and dependable
* Based in or willing to commute to Dubai Marina

What We Offer

* Competitive salary
* Performance-based bonuses
* Full ownership of a growing operation with support from the owner