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الوصف الوظيفي

The VIP Accounts Specialist will play a critical role in driving revenue growth through the acquisition and management of corporate clients for Zain Cash’s comprehensive suite of financial products. This position requires a proactive approach to identifying new business opportunities, building relationships, and delivering exceptional customer service.

Responsibilities

• Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.
• Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.
• Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.
• Communicating new product opportunities, special developments, information, or feedback to the relevant departments.
• Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.
• Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.
• Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.
• Following up on payment collection in collaboration with the relevant departments.
• Conduct market research: Gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.
• Attend networking events: Participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.
• Provide product demonstrations: Showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.
• Conduct cold calling and lead generation: Proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.
• Track sales performance: Monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.
• Collaborate with cross-functional teams: Work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.
• Provide ongoing customer support: Address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.
• Adapt to changes in the market: Stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.
• Maintain accurate records: Keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.
• Continuously improve skills: Pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.
• Providing Business Solutions to Customers.
• Creating Needs for Customers.