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الوصف: 

About Rahma

The Association des Jeunes Islamiques (ADJI) is a leading Lebanese non-profit organization established in 1997, providing high-quality rehabilitation services, including physical therapy, occupational therapy, speech therapy, and psychosocial support, to persons with disabilities (PwDs), children with disabilities (CwDs), and the elderly.

ADJI also manages the Rahma Primary Health Care Center (PHCC) in Tripoli, a facility licensed by the Ministry of Public Health (MoPH) and part of the national primary healthcare network. Rahma PHCC offers comprehensive and inclusive health services to underserved communities in North Lebanon.

The organization upholds a zero-tolerance policy on Sexual Exploitation and Abuse (SEA) and strictly enforces the PSEA Code of Conduct for all personnel.

About the Project

The Rahma PHCC is currently implementing a 12-month, community-based health and nutrition intervention funded by the Lebanon Humanitarian Fund (OCHA/CBPF) under project code CBPF LEB 25 S NGO 35817.

The project aims to reach 7,000 vulnerable individuals in Tripoli and North Lebanon, focusing on neighborhoods such as Jabal Mohsen and Abi Samra. It provides life-saving primary health care services, including nutrition, mental health, SRH, and immunization, through a multidisciplinary, community-driven approach.

About the Position

ADJI is seeking a qualified Accountability Officer to support the effective implementation of Accountability to Affected Populations (AAP) mechanisms and ensure compliance with donor requirements and organizational policies.

Scope of Work

The selected Accountability Officer will:

• Establish and manage feedback and complaint mechanisms for beneficiaries.
• Ensure timely follow-up and resolution of feedback and complaints in line with AAP standards.
• Conduct regular community consultations and satisfaction surveys.
• Support awareness sessions to inform communities about their rights and available services.
• Prepare regular accountability reports for project management and donors.
• Ensure all accountability practices comply with PSEA and safeguarding standards.
• Coordinate with program and M&E teams to strengthen community engagement.

Requirements

• Bachelor’s degree in Social Sciences, Development, Public Health, or related field.
• Master degree is a plus.
• Minimum 1–3 years of experience in accountability, MEAL, or community engagement roles, preferably in humanitarian/health projects.
• Knowledge of AAP principles, PSEA, and safeguarding standards.
• Strong reporting and data management skills.
• Excellent interpersonal and communication skills in Arabic and English (French is a plus).
• Ability to work sensitively and inclusively with vulnerable populations.
• Previous work with PHCC and Phenics system.