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الوصف الوظيفي

MAIN RESPONSIBILITIES: 

S/He will have the responsibility to define, adapt, plan and supervise the implementation of the Mission’s human resources infrastructures including internal procedures and policies, compensations and benefits, talent management, staff disciplines, career development and learning or team building while respecting the local context and legislation and MdM policies and values.

As a strategic partner to the operations, s/he will contribute to the definition and implementation of the mission’s objectives, participate to the sizing of the HR needs and provide technical support to operational staff on the HR management of the mission. 

WORKING RELATIONSHIPS:

• Hierarchical link: Deputy General Coordinator for Support Services
• Functional link: HR Advisor based in HQ
• Team under his/her direct supervision: Human Resources Manager in Bir Zeit
• Team under his/her functional supervision: Human resources team in the operational bases (Gaza and Nablus)

ESSENTIAL DUTIES

1. HR strategy and monitoring

• Work in collaboration with the coordination to define and revise the HR budget and HR needs
• Improve the organizational chart, clarifying hierarchical and functional links and follow the set-up for its monthly update, jointly with the coordination and field team
• Participate to the definition of HR needs in terms of writing project proposals and any amendments.
• Participate in internal reporting (ex: monthly sitrep) and external reporting (ex: donor reports when needed).

1. Human resources administration management

• Ensure that every employee file is updated according to MDM standards and the quality of the paper archives and HR datas
• Supervise the HR database’s management, ensuring all important staff information (such as medical licence expiry dates, tax numbers, etc) is complete and up to date
• Leads on and supervises the monthly payment of salaries and taxes in conjunction with Finance Department
• Coordinate the monthly follow up of HR tools and ensure sharing with HQ the needed updates respecting the schedule
• Participate and ensure the rolling out of the occupations and salary grid within the mission as well as the salary policy for national staff and ensure its strict implementation
• Supervise the administrative and payroll procedures and work with the finance team to ensure timely accurate salary payments
• Management of all HR related aspects related to expatriate staff in the mission jointly with the HR Advisor

1. Team management

• Recruit the staff under his/her direct or technical responsibility
• Provide regular evaluation to the team under his/her direct or technical responsibility
• Reinforce the capacity building of the HR department staff including accompany and coaching
• Develop individual action plans and proceed to regular professional evaluations of the team under his/her direct or technical responsibility 

1. Development and implementation of HR Policies and Tools

• Review and improve the HR policy in accordance with the legal framework of the country and MdM core values (Conditions of employment, payroll process, medical policy, recruitment, training plan, disciplinary, evaluation process…)
• Ensure complete implementation and application of the MdM HR policies and propose improvements or adjustments if necessary
• Ensure the necessary HR tools by all field teams considering MDM standards
• Ensure that all staff are informed and trained about the existing policies
• Ensure, in collaboration with the medical team, the implementation of medical policy
• Supervise the overall recruitment of national staffs and monitor them
• Ensure a good knowledge of labour market: in terms of profiles available, level of qualifications, specificities, participating/realise benchmarking studies
• Take part in disciplinary procedures and investigations
• Under the Deputy General Coordinator in Charge of Support Services, supervision, support the implementation and follow up of the Expat HR policy (ex.  housing condition; accompanying status, travel policy) in collaboration with the HQ HR Advisor
• Support manager to manage conflicts, when necessary, in order to ensure labour legal compliance and to improve manager awareness
• Ensure that staff are employed in an environment that offers fair working conditions and complies with local legislation and MDM's vision, values and HR principles

1. Technical support and capacity building

• Perform regular field visits, to control and supervise the human resources matters, and report to the related coordinators for implementation of key recommendations
• Review the existing evaluation mechanism for ‘learning and development’ of employees and carry out necessary changes for improvement
• Centralise and coordinate the annual training plan and support its implementation
• Develop the yearly training needs assessment, define and coordinate training plan for the mission’s staff
• Is the responsible and technical advisor for HR and Administration related issues at mission level (recruitment, management and development of teams, contracting, remuneration of staff, etc.)

1. PSEA Policy

• Support the General Coordinator regarding the implementation of the updated MdM PSEA (protection against sexual exploitation and abuse) policy
• Ensure the implementation of a reporting and complain mechanism related to PSEA as per MdM’s policy
• Train HR staff on presentation and implementation on PSEA policies
• Ensure visibility within the offices, on PSEA policies at work and define a prevention plan if needed 

1. Legal Compliance

• Support the General Coordinator regarding the timely renewal of MdM MoU/Registrations with line ministry
• Ensure Local Tax laws are followed and deposit is done on monthly basis across the Mission offices
• Supervise processing expat staff Visas, FRCs, Travel Authorizations with relevant ministries, authorities on timely manner. Alert the General Coordinator on any changes in the local regulations, labour or Immigration laws
• Supervise the organization of all legal documents, contracts in secured file with proper catalogue.
• Establish and monitor a contract with an employment lawyer

This list of activities is not exhaustive and may change depending on the situation.

CONDITIONS OF THE JOB:

Based in a collective house in Bir Zeit (West Bank) or Amman (Jordan) depending on access with regular field visits to Nablus, Jerusalem and Gaza upon security situation.

CONTEXT:

Médecins du Monde-France (MdM-F) is an international humanitarian organisation whose mission is to provide medical care for the most vulnerable populations, the world over, including France. It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek, at all times, to encourage close working relationships with populations in its care.

 Palestine Context:

Médecins du Monde (MdM) operates across the Gaza Strip and the North West Bank, delivering essential medical and mental health services to conflict and occupation-affected populations despite severe access restrictions and an increasingly volatile security environment.

Since October 2023, Gaza has faced an unprecedented humanitarian crisis, with intensified Israeli military operations resulting in over 56,000 deaths and massive displacement of nearly 2 million people. The post-ceasefire blockade has severely reduced aid and commercial imports, worsening shortages and driving food insecurity.

Amid these constraints, Médecins du Monde (MdM) maintains a flexible medical and mental health response. Despite growing access restrictions, evacuation orders, and a shrinking humanitarian space forcing suspension and permanent closure, MdM continued its direct service provision in 4 to 6 Primary Healthcare Centers over the past year.

Since the Gaza ceasefire, military escalation in the northern West Bank has led MdM to intensify its medical and mental health direct response while continuing to support the Palestinian health system despite access restrictions, settler violence and Israeli military operations.

MdM Network:

The MdM international network has 16 organizations (known as chapters). In Palestine, MdM Spain and MdM Switzerland implement MHPSS projects in the WB and Gaza. MdM France works very closely with MdM Spain and MdM Switzerland

 متطلبات الوظيفة

REQUIREMENTS

Education & Professional experience

• Three years’ degree in management or HR related studies
• Three years’ experience in the same position with at least two years in the international humanitarian sector
• Experience in a conflict setting or challenging environment is an asset  
• Knowledge of the Middle East is an asset
• Experience with MdM is an added value 

Technical skills

• Budget analysis: read, construct, analyze a budget and carry out budget monitoring
• Payroll analysis: monitor, improve and structure the pay and staff administration
• HR Policies implementation: understand, analyze and communicate the organization HR policies and practices
• HR Policies creation: design, formalize and adapt procedures, SOP, operating modes, recommendations related to HR
• Legal Expertise: understand and interpret the legal administrative framework of the mission and implement it in line with the Organization rules
• Compensation & Benefits: design and analyze remuneration methods and rules
• Good knowledge of Training and Recruitment process: Identify, analyze and implement changes on training and recruitment needs of the mission
• Management skills: ability to take decisions and arbitrate, set objectives and draft action plan for your team, assess and develop your colleagues’ skills.

Soft skills

• Adaptability and flexibility
• Training, supervision and coaching
• Teamwork and collaboration
• Cultural sensitivity and emotional intelligence
• Problem-solving abilities and solution oriented
• Stress management
• Negotiation and leadership skills

IT Skills

• Good Microsoft Office skills (Excel, Word etc.)

Languages Skills

• Fluent in English is mandatory (oral and written)
• Knowledge of French and/or Arabic is an asset

Employment conditions

• Duration: 6 months (renewable)
• Rhythm: full-time
• Starting date: Early October
• Location: Bir Zeit, Palestine