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Job Description

● Manage and grow a portfolio of key accounts within the health, pharmaceutical, and wellness sectors.

● Serve as the primary point of contact for clients, ensuring their needs are met with timely and effective solutions.

● Develop and implement account strategies to maximize client satisfaction and retention.

● Collaborate with internal teams including sales, marketing, and product development to deliver tailored solutions.

● Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives.

● Prepare and present regular account reviews, performance reports, and strategic recommendations to clients.

● Resolve client issues and complaints promptly, maintaining a high level of professionalism and customer service.

● Ensure all account activities comply with relevant industry regulations and company standards.

Job Requirements

• Minimum of 5 years of experience in account management, preferably within the health, pharmaceutical, or medical supplies industry.
• Demonstrated ability to manage multiple accounts and projects simultaneously.
• Strong interpersonal and communication skills, with a proven track record of building lasting client relationships.
• Excellent problem-solving and negotiation abilities.
• Experience working in a fast-paced, results-driven environment.
• Ability to analyze data and generate actionable insights for clients.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong organizational and time management skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel as required for client meetings and industry events.