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الوصف الوظيفي

About the Role KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance) , AMCs (Annual Maintenance Contracts) , and Building Insurances .
The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.
Key Responsibilities Internal Audit Coordination: Plan, schedule, and execute ISO 9001:2015 internal audits.
Compliance Monitoring: Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
Documentation & QMS Management: Maintain, update, and improve QMS documentation and SOPs.
Risk & Non-Conformity Management: Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.
Reporting & Presentation: Prepare and present monthly audit reports, findings, and recommendations to management.
Continuous Improvement: Recommend improvements, follow up on corrective actions, and measure impact.
ISO Engagement & Training: Stay updated on ISO standards and deliver awareness sessions across teams.
Cost Management: Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.
Qualifications Bachelor's degree in Quality Management, Engineering, Business Administration, or related field Minimum 3 years of experience in internal auditing or quality management ISO 9001:2015 Internal Auditor certification Experience in facilities management, AMC/PPM operations, or insurance compliance Key Competencies Strong problem-solving and analytical skills Critical thinking and risk management Exceptional attention to detail Excellent communication and organizational abilities Independence and self-motivation Familiarity with continuous improvement practices Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers