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Job Description

Accounts Receivable Management

·       Prepare and issue customer invoices, debit notes, and credit notes accurately and on time.

·       Monitor customer accounts and follow up on outstanding balances to ensure timely collection.

·       Record and apply customer payments accurately while maintaining up-to-date accounts receivable records and reconciliations.

·       Perform periodic customer account reconciliations and resolve outstanding differences.

·       Investigate and resolve billing discrepancies and customer account issues.

Collections & Customer Relations

·       Communicate with customers regarding outstanding invoices and payment status.

·       Follow up on overdue accounts to support the achievement of collection targets.

·       Support the resolution of customer disputes by coordinating with Operations, Commercial, and other internal departments.

·       Support month-end closing activities by ensuring all accounts receivable transactions are recorded accurately and on time.

·       Prepare accounts receivable aging reports, collection reports, and other management reports to support decision-making and cash flow monitoring.

Compliance & Controls

·       Ensure compliance with company policies, accounting standards, tax regulations, and internal controls.

·       Maintain complete and accurate documentation for all accounts receivable transactions.

·       Support internal and external audits by providing the required accounts receivable documentation and information.

Cross-Functional Collaboration

·       Work closely with Operations, Commercial, and other internal departments to ensure accurate billing based on contracts, services provided, and supporting documentation.

·       Coordinate with internal stakeholders to resolve billing issues and improve billing accuracy and efficiency.

Data Accuracy

·       Maintain accurate customer master data and financial records within the accounting system.

·       Ensure the accuracy and completeness of accounts receivable data to support reliable financial reporting.

Additional Responsibilities

·       Perform any other duties or responsibilities assigned by the direct manager in line with the role and business requirements.

Job Requirements

Experience and Knowledge

·         2–4 years of experience in Accounts Receivable.

·         Experience in the logistics or supply chain industry is preferred.

·         Good knowledge of accounts receivable processes, customer billing, collections, and account reconciliations.

·         Experience with ERP systems (e.g., Oracle Fusion, SAP, or similar) is an advantage.

Skills and Abilities:

• Strong analytical skills with a high level of attention to detail and accuracy.

• Excellent communication, negotiation, and problem-solving skills.

• Proficiency in Microsoft Office applications, particularly Microsoft Excel, and ERP/accounting systems.

• Good command of written and spoken English.

• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

·         Ability to work independently and collaboratively with cross-functional teams.

High level of integrity and ability to handle confidential financial information