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Job Description

Excellent English (Mandatory)

IS Technology (Asheville, NC, USA) is looking for a process-driven Finance Operations Coordinator to take ownership of how money flows through the business.

This role is about building, enforcing, and improving processes across billing, collections (AR), and vendor payments (AP). You are not here to just complete tasks—you are here to make sure the system works correctly, efficiently, and consistently.

If something is unclear, broken, or inefficient, you take the initiative to fix it.

Key Outcomes & Responsibilities

1. Process Ownership & Enforcement (Top Priority)

· Own the end-to-end process from closed deal → billing → collection → vendor payment.

· Ensure every step is followed correctly by sales, service, and finance.

· Identify breakdowns in process and take initiative to fix them.

· Create and maintain simple, clear workflows and checklists to keep operations consistent.

· Act as the enforcer of standards—nothing moves forward if the process is not followed.

2. Accounts Receivable (AR) – Cash Flow Control

· Own the AR process from invoice to payment.

· Monitor aging reports and take proactive action to collect outstanding balances.

· Communicate directly with US-based clients to resolve issues and secure payment.

· Identify root causes of late payments and fix the underlying process.

3. Accounts Payable (AP) – Vendor Accuracy & Control

· Manage vendor invoices and ensure they match orders and agreements.

· Resolve discrepancies quickly and confidently with vendors.

· Maintain organized payment schedules to control cash flow.

· Ensure no duplicate or incorrect payments are made.

4. Billing & Data Accuracy

· Ensure all billing is accurate, complete, and aligned with contracts.

· Maintain clean and reliable data across systems and spreadsheets.

· Use Excel to track contracts, billing status, and financial workflows.

· Catch errors early before they impact revenue or customer experience.

5. Reporting & Continuous Improvement

· Provide simple, clear updates on AR status, billing issues, and process gaps.

· Use data to identify trends and inefficiencies.

· Continuously improve how work is done—faster, cleaner, and more consistent.

Critical Skill Requirements

· Excellent English (Mandatory):
Clear, confident, and professional communication with US clients and internal teams.

· Strong Excel Skills:
Comfortable using spreadsheets to organize data, track workflows, and identify issues (filters, formulas like VLOOKUP/XLOOKUP, SUMIFS, etc.).

· Process-Oriented Mindset:
You naturally think in steps, systems, and workflows. You don’t like chaos—you fix it.

· High Initiative (Self-Starter):
You don’t wait for instructions. You see a problem, take ownership, and solve it.

· Assertiveness & Accountability:
You are comfortable enforcing rules, following up on payments, and holding others accountable to the process.

· Attention to Detail:
You catch inconsistencies and fix them before they become bigger issues.

What This Role Is NOT

· Not a traditional accounting or tax role.

· Not just data entry or task execution.

· Not a passive support position.

Compensation & Working Conditions

· Hours: US Eastern Standard Time (EST)

Job Type: Full-time

Application Question(s):

• Have you held at least one position for two or more consecutive years within your last three roles?

If not, please do not apply as we will not move forward with your application.

• Are you available to work standard US Eastern Standard Time (EST) business hours?

Work Location: Remote