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Internal/External Advert

Accountability Assistant -40 hrs per week – 6 months

Estimated start date: ASAP

Based in Gaza

Deadline for Application: 22nd December 2024

Oxfam is a global movement of people working together to end the injustice of poverty.

We are an international confederation of 19 organizations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

 The Role

The Accountability Assistant is responsible for managing complaints and feedback from program staff and beneficiaries in the field, ensuring the integrity of information received. This role involves managing the feedback database, documenting and aggregating data, and providing detailed summaries of complaint issues to feedback the program team during team meetings/ and monthly reports. Additionally, the Accountability Assistant supports the documentation and dissemination of lessons learned, best practices, and success stories to enhance program quality and accountability.

متطلبات الوظيفة

What we are looking for

• Bachelor's degree in social science, statistics, ICT, or a related field.
• A minimum of one year of experience in a similar role within the humanitarian sector.
• Good understanding of accountability frameworks and tools.
• Proficiency in using Microsoft Word, Excel, and data analysis software.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong analytical and problem-solving abilities.
• Good written and verbal communication skills in Arabic. Proficiency in English is a plus.
• Ability to work independently as well as part of a diverse team.
• Flexibility and willingness to travel to project locations when required.