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الوصف الوظيفي

The VIP Accounts Specialist will play a critical role in driving revenue growth through the acquisition and management of corporate clients for Zain Cash’s comprehensive suite of financial products.
This position requires a proactive approach to identifying new business opportunities, building relationships, and delivering exceptional customer service.
The role is offered as a limited-term contract .
The employee will also be responsible for outdoor sales activities , engaging directly with clients to promote and expand the company’s services.
Responsibilities Implement corporate sales action plans and schedules to meet targets and projected contract numbers.
Develop and maintain corporate sales materials, including presentations, proposals, and contracts.
Maintain and cultivate relationships with current and potential clients through meetings, calls, and emails.
Communicate new product opportunities, developments, or feedback to relevant departments.
Identify and resolve concerns raised by corporate clients in cooperation with the direct supervisor.
Understand clients' businesses and requirements; visit potential clients to prospect for new business.
Negotiate, sign, and manage contract renewals to foster long-term client relationships.
Follow up on payment collection in collaboration with relevant departments.
Conduct market research to identify new business opportunities and optimize sales strategies.
Attend networking events, conferences, and trade shows to expand professional contacts.
Provide product demonstrations to prospective clients, highlighting features and benefits.
Conduct cold calling and lead generation to qualify prospects and schedule appointments.
Track and analyze sales performance metrics to identify areas for improvement.
Collaborate with cross-functional teams to align sales efforts with business objectives.
Provide ongoing customer support to ensure satisfaction and foster repeat business.
Adapt to market changes, regulatory updates, and evolving customer needs.
Maintain accurate records of sales activities, interactions, and account information using CRM tools.
Pursue continuous professional development in sales techniques, communication, and industry best practices.
Provide business solutions and create customer needs through proactive engagement.
Perform outdoor sales activities as required.
Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
1–4 years of experience in customer service, account management, or a related field, preferably within financial services or fintech.
Preferred Skills Strong interpersonal and relationship-building skills to engage effectively with high-profile clients.
Excellent verbal and written communication with a focus on customer service excellence.
Ability to analyze client data and feedback to drive product improvements.
Proven ability to manage multiple priorities in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.
High level of professionalism, integrity, and empathy toward clients.
Comfortable handling high-pressure situations and resolving conflicts effectively.