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الوصف الوظيفي

JOB SUMMARY 

 The Officer, Country HR & Administration is responsible for executing and overseeing HR and administrative operations across recruitment, onboarding, contracts and status changes, payroll inputs, performance cycle management, training, records/archiving, compliance, and the administration of offices and guesthouses (GHs).

 To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Lead end-to-end recruitment processes (FSRs, sourcing, interviews, reference checks, offer negotiation).
• Facilitate and advise hiring managers on all recruitment stages; ensure fairness, transparency, and compliance with IMC HR policies.
• Ensure proper onboarding and orientation of new staff; collaborate with other departments to provide engaging orientation.
• Prepare and issue contracts, extensions, amendments, and Change of Status (COS).
• Maintain recruitment tracking reports and regularly update organograms, and contact lists.
• Oversee and facilitate the employee separation process, including exit interviews, clearance forms, benefits, and ensuring all separation documents are properly maintained in personnel files.
• Ensure accurate, up-to-date personnel files (physical and digital) in line with IMC’s Staff File Checklist, including uploads to shared systems.
• Participate in reviewing national staff policies and recommend changes/additions/deletions.
• Review and approve attendance records and timesheets before submission to Finance.
• Consolidate payroll inputs (new hires, COSs, leaves, separations).
• Monitor leave balances, TOIL requests, and sick leave documentation for accuracy.
• Coordinate and oversee the annual performance appraisal cycle; train supervisors on standards.
• Support implementation and monitoring of Performance Improvement Plans (PIPs).
• Guide supervisors in probation evaluations, performance reviews, and goal setting.
• Identify staff training and capacity-building needs across departments, and coordinate the planning, organization, and delivery of training initiatives (e.g., MAST, PSEA, Code of Conduct, Safeguarding, and other HR/organizational development programs) in collaboration with relevant focal points.
• Support HR Management with periodic turnover analysis.
• Ensure all HR/Admin processes comply with IMC policies, donor regulations, and labor law.
• Act as first-line safeguarding focal point for HR/Admin issues; escalate when necessary.
• Monitor and enforce adherence to IMC’s Code of Conduct & Ethics across supervised staff.
• Support audit and compliance processes by providing reviewed documentation.
• Oversee management of offices and guesthouses, including leases, utilities, maintenance, and supplies.
• Supervise PRs for administrative needs and ensure timely completion with Logistics/Procurement.
• Ensure GH rooming lists, cleanliness, and accommodation procedures are followed.
• Track utility bills and lease agreements to ensure timely payments and renewals.
• Ensure facility staff are coordinated and performing effectively.
• Supervise HR/Admin Assistants, providing guidance, task delegation, and performance monitoring.
• Build capacity of Assistants through mentoring and training.
• Provide technical support to program and operations staff on HR policies and procedures.
• Work with HR & Administration Management on implementation of departmental strategic plans.
• Conduct regular field travel to project offices to ensure proper HR/Admin implementation and support managers.

 Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

 متطلبات الوظيفة

MINIMUM QUALIFICATIONS

• Bachelor’s degree in human resources, Business Administration, Management, Social Sciences, or related field.
• Minimum 3 years of relevant experience in Human Resources as generalist.
• Demonstrated experience in at least one core HR functional area (e.g., recruitment, contracting, payroll, employee relations, safeguarding, learning and development, etc.)
• Practical experience preparing HR documentation (contracts, amendments, letters, reports, trackers, filing systems).
• Working knowledge of local labor law and HR compliance requirements.
• Proficiency in Microsoft Office package (Word, Excel, Outlook).
• Experience using HRIS systems or structured HR databases.
• Professional working proficiency in English (written and spoken).

Desirable

• Previous work experience working in an NGO, INGO, or UN agency.
• Work experience with IMC will be a plus
• Experience supporting HR audits or internal compliance reviews.
• Prior experience supporting more than one HR functional unit.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to manage competing priorities and meet tight deadlines.
• Proven supervisory and mentoring skills.
• Strong analytical and reporting skills.
• Good conflict management skills.
• Excellent interpersonal skills with the ability to foster collaboration and respect in the workplace.
• Excellent planning and organizing skills.
• Ability to work effectively both independently and as part of a team.
• Self-motivated, highly organized, and detail oriented.Flexible, adaptable, and able to work well under pressure.