للتقدم للوظيفة : رابط الوظيفة من هنا. 

_______________________________________

الوصف الوظيفي

الأدوار والمسؤوليات

Key Responsibilities:

• Financial & Commercial Management
• Establish and manage client-specific budgets and forecasts.
• Monitor monthly financial performance against budgets and take corrective actions for deviations.
• Negotiate rates with customers aligned to profitability targets; maintain and update customer rate sheets.
• Maintain P&L ownership for assigned key accounts and approve financial templates and commercial setups in operational systems.
• Manage receivables, credit exposure, and outstanding balances; issue and approve D365 calculations, including volume forecasts and value realization.

Operational Excellence

• Define, implement, monitor, and review operational KPIs.
• Collaborate with operations to improve processes, procedures, and service quality.
• Ensure client-specific SOPs are maintained and regularly updated; monitor data quality and performance standards.

Client Relationship & Account Growth

• Manage client expectations by balancing service delivery with profitability.
• Identify and drive account growth opportunities across all business lines.
• Support B2B and B2C sales initiatives with timely involvement of relevant stakeholders.
• Own and manage senior-level client relationships per ProcureNet s standards.
• Develop client case studies and success stories for internal and external use.

Knowledge Sharing & Market Insight

• Gather and share best practices internally and externally; translate into tangible client benefits.
• Keep clients informed of market developments and industry trends.
• Support the training and development of colleagues by sharing expertise.

Risk & Compliance Management

• Ensure all client and supplier contracts and agreements are valid, compliant, and signed.
• Maintain records of damages and potential claims; proactively inform management.
• Identify and mitigate commercial, operational, and financial risks; ensure compliance with PNS policies.

Escalation & Problem Resolution

• Act as primary escalation point for key account issues; coordinate resolution with operations and support teams.
• Escalate critical risks impacting client relationships or profitability.

Strategic Planning & Development

• Complete negotiations focusing on sustainable profitability; maintain Base Case financial models for accounts.
• Develop and execute account development and strategic plans with 3 5 year growth horizons.
• Support wider PNS business with industry insights and implementation of newly secured business.

Culture & Values

• Reinforce PNS Group culture, values, and reputation; ensure full compliance with policies, procedures, and ethical standards.

الملف الشخصي المطلوب للمرشحين

Education:

• Bachelor s degree in Business Administration, Supply Chain, Marketing, or a related field.

Experience:

• 5 10 years of relevant experience in account management.
• Experience with ERP systems.
• Proficiency with Microsoft Dynamics.