للتقدم للوظيفة : رابط الوظيفة من هنا.
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· Plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed.
· Leads and develops service support and solutions planning over active projects for (Aman shops, POS, Cash Collection, Cash Out, Banking Agent, ATM and all new Financial Services projects).
· Performs operational analysis, identifies issues, and develops recommendations/ solutions to drive service delivery improvements.
· Works across departments to develop and implement new/enhanced in-scope services and solutions and associated processes to meet customer/market needs and increase profitable growth and service delivery performance.
· Full responsibility of delivering the revenue and/or profit targets given from top management.
· Assess B.O Financial Services within the organization and develop new service or enhance the running based on customer needs and company objectives.
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